Technical support for Flash Photo Slideshow

There is no feature difference between the trial and pro version except for the last slide which has our company logo on it. Once your order the pro version, this advertisement will be removed after registration.

2. How to register the program?

In Photo Flash Slideshow, click the Help menu, and then click Register.

Enter the user name and code of the license you received.

3. What about the upgrade policy? Is it free?

Photo Flash Slideshow's upgrade service is free. A reminder message will pop-up when there is a new version available. You can get the latest version by clicking Free Download Photo Flash Slideshow. If you install the latest version to the previous file folder, you don't have to register again. Otherwise, please register the program again using the license name and code we provided. If you lost the license, please email us at support@anvsoft.com to request the license.

4. What types of image formats are supported?

Photo Flash Slideshow supports image formats such as JPEG, TIFF, PNG, GIF and BMP.

5. How many photos can be added to one slideshow?

There is no limit on the quantity of photos in one flash slideshow created by Photo Flash Slideshow. However, the more photo you put into the slideshow, the longer it may take to encode and load the flash.

If you want to make a gift CD/DVD, you have to take the disc capacity into consideration. One CD-R or CD-RW is capable of storing 650 ~ 700 MB files, while one standard DVD disc is with about 4.7 GB of storage capacity.

6. How to save and restore a Flash Slideshow project?

To save a flash slideshow project, click the File menu, and then click Save. Or you can press the keyboard shortcut Ctrl + S to save the project.

To restore a flash slideshow project, click the File menu, and then click Open Flash Slide Show Project. Or you can use the keyboard shortcut Ctrl + O to open a saved flash slideshow project.

7. Will the gift CD/DVD play on TV?

No. The CD/DDVD created by Photo Flash Slideshow is a Data disc which can only be played on computers.

8. How to change the font, font size and font color of the image description?

Changing the font, font size and font color of the photo description requires basic HTML knowledge.

You can put the HTML code into the box.
HTML code pattern for one-line description

Flash Photo Slideshow 
HTML code pattern for multi-line description

Flash Photo Slideshow 
Creating flash is so easy. 
Gonna share my show with friends.

9. What are the differences between the Basic templates and the Advanced templates?

The flash templates in Flash Photo Slideshow fall into two categories: the Basic and the Advanced.

With the Basic templates, you will create slideshow with one SWF file, plus one HTML file. The SWF file is a stand-alone flash movie, you can move it to other folder, or send it to friends via email.

With the Advanced templates, you will create XML-driven flash slideshow. The XML-driven flash slideshow is much more dynamic than simple SWF + HTML flash. You can make comprehensive configurations to the project so to build up the very flash slideshow the way you want it to be. Advanced templates are very powerful if you use them to build photo flash gallery.

10. How to fix the "Load Fail" problem?

When the web browser cannot find the SWF file, or the XML documents, or other assets that were supposed to make the flash display properly, the "Load fail" problem occurs.

If the flash slideshow is created with Basic template, please refer to

Using Flash (.swf) with an HTML Editor

If the flash slideshow is created with Advanced template, please refer to

Building XML-driven dynamic Flash